“A workplace where you are valued, supported, and recognized.”
“Joining Datacate means becoming part of a company that truly values people – a collaborative environment where your contributions are recognized and your growth is supported. Our commitment to delivering top-tier IT services is matched by our commitment to creating a workplace where innovation, integrity, and mutual respect are at the core of everything we do. If you’re looking for a place where your expertise can shine and your ideas are valued, Datacate is the place to be.”
Emory Hayes, VP of Client Services
Opportunities at Datacate
MSP Support Tech – Entry Level
Location: Rancho Cordova, CA
Type: Full-Time/Part-Time
Schedule: Days/Swing Shift
Start Date: Asap
Starting Compensation: $22 – $25 per hour, based on qualifications, plus benefits, with opportunities for advancement and merit increases
About Datacate, Inc.:
Join Datacate, a dynamic and growing Managed Service Provider (MSP) that focuses on providing top-tier IT solutions to small businesses, select government entities, and data center clients. We are looking for a proactive and energetic IT Support Technician to join our expanding team.
Key Responsibilities:
- Respond to inbound support calls and tickets, addressing client issues with computers, software, networking equipment, printers, and other business IT essentials.
- Efficiently troubleshoot problems and work towards timely resolution, escalating complex issues to supervisors or engineers when necessary.
- Offer basic support to data center clients, including server reboots and hard drive swaps.
- Perform miscellaneous tasks, including running errands and providing onsite assistance to clients as needed.
Qualifications:
- Strong computer literacy, with proficiency in Google Workspace and Microsoft business products as well as proficiency with following and creating internal documentation.
- Ability to lift up to 20 lbs.
- Excellent written and verbal communication skills.
- Valid driver’s license and reliable transportation with insurance.
- A keen eye for detail and a problem-solving attitude.
- High school diploma or equivalent; further education or certification in IT is a plus but not required.
What We Offer:
- A dynamic, supportive, and fast-paced work environment.
- Opportunities for professional growth and skill development.
- Competitive compensation and benefits package.
- A chance to work with diverse clients and technologies.
How to Apply:
Send your resume and a brief cover letter to jobs@technicate.com. Please mention “IT Support Technician Application” in the subject line.
Datacate is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
We look forward to welcoming you to our team!
