Flexibility is no longer a perk in the modern work environment—it’s a necessity. Whether driven by necessity or strategy, remote work is here to stay. Providing secure and efficient access to digital resources is critical for small businesses aiming to support hybrid or fully remote teams. That’s where Virtual Desktop Infrastructure (VDI) comes in.
Mobile devices play a central role in today’s highly connected business environment. Smartphones, tablets, and laptops enable teams to work on the go, access critical data remotely, and stay responsive regardless of location. However, this mobile flexibility also introduces new challenges for securing sensitive business information and maintaining IT control.
At Datacate, our help desk services ensure businesses experience minimal disruptions while maximizing productivity. For this article, we analyzed last year’s support tickets to gain insights into the challenges companies face. This breakdown highlights the key issues and allows us to compare them against national benchmarks and offer actionable solutions to minimize IT-related disruptions.
Evaluating the Total Cost of Ownership (TCO) is essential to understanding the full financial impact of IT investments over time. This guide will help small business owners assess the long-term costs and benefits of IT infrastructure investments, with a particular focus on support and maintenance as key factors in the TCO calculation.
Technology is a critical area of investment for small businesses, but many companies unknowingly waste money on inefficient IT spending. Whether it’s outdated hardware slowing down productivity or premimum bills for reactive IT support, these common pitfalls drain resources and hold businesses back. Fortunately, working with a managed services provider (MSP) and adopting a proactive IT strategy can help businesses get the most from their technology budgets.
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