IT is a crucial part of any organization, but it’s only fully effective when it’s used proactively. Many companies only communicate with their IT department when there is a problem. This exposes one of the primary bottlenecks in the relationship between business and IT: limiting the use of IT to repair services, commonly known as “break/fix.”
Why do some companies seem to have the same IT issues repeatedly? Is it because companies are not learning from their mistakes? Or is it because their IT department is not doing its job correctly? To find out why companies repeatedly have the same IT issues, we need to assess the root of the problem.
Remote working is a growing trend that’s gaining momentum. As businesses adopt hybrid and remote work practices, their IT systems must be optimized for these work styles. Poorly designed or outdated IT systems can decrease productivity and increase employee turnover. By ensuring your system is up-to-date and optimized for hybrid and remote work, you can help your employees be more productive and less likely to leave your company.
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